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Save A Lot

Save A Lot

savealot.com
What is your customer experience with Save A Lot?

Save A Lot Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Save A Lot has a 2.7 star rating from 379 customer reviews with mostly neutral sentiment; rating distribution shows a high share of unfavorable feedback. Save A Lot reviews note good prices and convenient locations but frequent service problems and product issues.

Key Takeaways for Future Customers

  • Expect low to medium price levels and convenient store layout.
  • Bring receipts and inspect perishables due to reported quality problems.
  • Be prepared for inconsistent hours and limited reliable customer service.

Negative Feedback / Risk Areas

  • Recurring Save A Lot customer complaints about rude staff and poor management response.
  • Frequent issues with refunds, exchanges, gift card problems, and missing advertised items.
  • Reports of food quality concerns, safety incidents, and unreachable customer service phone lines.

Positive Feedback

Customers value the prices of items and store locations; some reviewers praise helpful individual employees.

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Media from reviews

Save A Lot - Major complaint
Save A Lot - Need to be firedSave A Lot - DiscriminationSave A Lot - Discrimination - Image 2Save A Lot - Bad productSave A Lot - Mouse problemSave A Lot - Mouse problem - Image 2
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Show reviews that mention
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Tracey M Pfu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
AI Highlights
  • - Store on 56th Vine Street had a jar of sauce broken at the door and not cleaned.
  • - Cashier told me to shut up.
  • - Manager did not address the behavior.
Updated by user Feb 11, 2026

Just don’t shop there

Original review Jan 27, 2026
I was a customer at your store located at 56th vine street there wa a gentleman cashier who spoke to me in a man set not appropriate because there was a jar of sauce that was broken on the door in the lane no one cleaned it up so when I spoke on it he told me to shut up and he then when the manager came to the front he told him he wasnt gonna ring me up and the manager agreed and said nothing I said are u gonna just let him talk to me this way all he said was he just came up the front while the gentleman was still preceding to speak to me and tell me what he was gonna do and to give him 10 minutes so he can go to his car and get something I am a female and I felt this was inappropriate and not professional and the manager acted as if it meant nothing I am very upset about this situation and would like some type of reprimand against the 2
Cons:
  • Employees are rude

Preferred solution: A resolution because management lets the employees do and say what they want to customers that’s evident in my complaint

User's recommendation: Do not shop there they are very rude and management doesn’t care

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1 comment
Phineas Sqa

Your being female has nothing to do with this.

Kellie B Sqp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Speak with someone

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AI Highlights
  • - User scratched a 3-digit number; the gift card number isn't visible.
  • - The card holds $100 and is a gift.
  • - User needs groceries and can't leave home.

I tried to scratch the 3-digit number off. The gift card number is not on there.

I thought if I gave you the gift card number, you could help me. This has $100 in it; it was a gift. I need help.

I'm in a wheelchair and can't get out. I really need this; I have no groceries.

Loss:
$100
Pros:
  • Prices are good and they have a variety of stuff

Preferred solution: The 3 digit off of my card

View full review
Kellie B Sqp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I been trying to get help for over a hour

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The 3-digit code was not on there when I scratched it off. It's got $100 on it.

It was a gift.

I can't get out to get stuff. I needed that to get groceries.

Loss:
$100

Preferred solution: 3 digit cod3

View full review
Denise H Uek

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Clifton Heights, Pennsylvania

I need to contact upper darby sav a lot

AI Highlights
  • - Customer reports bag search at Sav A Lot after cart tipped.
  • - They want owner's contact info and a call, and claim slander and want food back.
Original review updated Dec 20, 2025

I was shopping in sav a lot. I had 2 bags from family dollar.

My nephew(6yrs.) Pulled my cart til it tipped over. He started having a temper tantrum badly because hes autistic so i had to carry him out of there. As soon as i walked out a woman followed me to ask me if she could look in my bag as my nephew was still screaming. I told her i had my receipts but she walked back into the store and said " well your going to have to bring them in".

I was not taking him back in there. I brought him home, then tried to call there over and over the 610 623 **** # thats on their website. I continually get a ring once then i get a message that says they cant be reached. Now that woman is using my phone, which was also in my bag and calling people i know to tell them i was in there stealing which is not true and who does she think she is calling people from my phone.

I want a return call ASAP or the name of the owner or a good phone number . Shes going to be lucky if i dobt sue her for slander.

I have my receipt for the one can of green beans and the 2 cans of tuna that were in my bag that she so ignorantly walked away with as my autistic nephew was freaking out. I want my food back.and i cant get in touch withamyone and i dont understand that because they are open til 11.

Loss:
$130
Pros:
  • Reasonable
Cons:
  • Horrible employees

Preferred solution: Apology

User's recommendation: They are so ignorant..well she was and the phone does not work.

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Katha Alx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Major complaint

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AI Highlights
  • - Banned monthly from Save A Lot after incident.
  • - A man over 300 lbs harassed me, followed me to the parking lot, called me ***, and I felt intimidated.
Save A Lot - Major complaint

I was at a save a lot location 46 Avenue 66th St., St. Petersburg, FL 33709.

Zip I use the bathroom upon exiting the bathroom a man weighing over 300 pounds got behind me told me get out. Im not welcome here anymore. Im banned from the store every month. I maxed out my card here at this store my food stamps get maxed out every time I get them.

I was bullied by a man more than twice my size. The man kept repeating turn around and hit me and insinuated that I was a female by calling me a *** he followed me halfway across the parking lot out of the store stayed about 1 inch from my back. I felt intimidated violateddiscriminated against and there will be a lawsuit of discrimination against save a lot if nothing is done about this man. Wednesday, August 20 8 PM 7 PM I was harassed and bullied by either a sales associate or a manager.

Im not sure what he is exactly what his position is, but that is what happened. I am extremely disgruntled right now distraught

User's recommendation: Do not shop at the store unless you want to be bullied by a 350 pound man

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1 comment
Guest

If you were assaulted, what happened when you called the police to file a report?

Timothy c Jkb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Nothing has happened

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AI Highlights
  • - Company is accused of caring only about money.
  • - Staff spray air freshener on customers, claiming they stink.
  • - Video exists with no investigation.

This company does not care for the people just the money when they go behind and spray air fresher because they say that customer stinks and other shoppers are there and see this why would you let your employees and managers do this to people I will never shop there again and there is others that feel the same nothing will ever happen there is video of everything done in that store but yet they fail to investigate anything on it

Preferred solution: Justice

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Faysal A Aoh
map-marker Philadelphia, Pennsylvania

Complain about a employee

AI Highlights
  • - Save A Lot incident in Upper Darby on Nov 26 at 9 PM.
  • - Cashier delayed checkout, told the customer to leave, and threw groceries.

I am writing about Save A Lot, situated at 1500 Garrit Road, Upper Darby. November 26, 9 PM.

I bought some groceries from Save A Lot and I came to check out. In front of me, I saw one customer. I just politely waited. After finishing, the customer checked out with this cashier boy.

He just continued to talk with her. He did not care that I was in line. He just, without reason, extended the talking time with this lady. But I was in a hurry.

I waited a few minutes, then I politely asked this gentleman, 'Hey sir, I am in a hurry. Please let me go.' His answer was, 'Get the *** out of here, *** and he threw my groceries. He denied checking out my goods. After that, I tried to call the police because he disabled me from buying groceries.

But I did not call because I was in a hurry. This young boy was so rude and unjust to the customer; I want the right judgment against this employee. If Save A Lot takes action, they should show me what action they took or Save A Lot should contact me about this, and Save A Lot must apologize to me officially. Otherwise, I am going to court.

I will sue Save A Lot. This is my final option.

Preferred solution: Apology

User's recommendation: Bad customer service

View full review
3 comments
Nicholas Mqq

You cannot go to court because you were denied service, and you entitled brat, the only one who should apologize, is the employee, not the whole company. How they deal with this is a private matter. So move on with your life and get off your high horse.

Nicholas Mqq

Even if you did call the police, they could not do a thing since he has a right to refuse service. They would just arrest you for wasting their time for something silly.

Guest

Habibi, it looks like you were taught a lesson about how little you matter. Time to pack it in and move on.

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Anonymous
map-marker Bellevue, Washington

Store hours and customer complaint line fraud

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AI Highlights
  • - Store was closed at 8:35 p.m. despite hours showing open until 9:00 p.m.
  • - This is the third time the store isn't open during stated hours.

I went to the store at 8:35 p.m. Monday today pull in everything was dark no cars in the parking lot got online looked at their hours stated 7 days a week until 9:00 p.m.

got out walk up to the store doors were locked sign right there it says open till 9:00 p.m.

back in my car called the store nobody answered gave me the recording of the store hours again open 7 days a week until 9:00 p.m. this is not the first time this is not the second time this is the third time that I've come to this store and they're not open during their hours I let it slide the first time because it was on a Sunday and I totally thought they'd just closed early but now knowing that when I showed up at 8:00 on a Sunday they should have been open so besides that I called the customer service number that is on the website after trying to go through website and there's no complaint or contact customer service I called the number that they gave me to call and when I called it asked me to push a certain number if I was 50 or older and it was trying to sell me and that alert bracelet I did not push the number I stayed on the line for additional options did not get additional options got a stupid person talking to me and a recording trying to sell me this met Alert bracelet I lights Save-A-Lot because it's close and convenient and their prices are a little bit cheaper but not enough for this grief I work 10 hours a day with an hour drive 6 days a week with a second job on weekends so I have limited time to go to the store and get food and groceries or things that I need so this is a big inconvenience I would like contacted about this and I think I'm going to contact a better business bureau if I don't hear from anybody because there is a fraud on your line for your customer service and I'm pretty sure that is not allowed disappointed customer m a c don't waste your time

User's recommendation: Don't waste time with store pay the extra 25 cents elsewhere

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1 comment
Guest

You need to do some research about what fraud is.

Timothy c Jkb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Manger and employees

AI Highlights
  • - A daily customer says managers spray Febreze around customers; compliments exist, but nothing happened in Greenfield, OH 45123.
Updated by user Nov 03, 2025

Never shop there

Original review Oct 08, 2025

Well, you have a customer that shops at that store every day, and when he comes in after he leaves, you have the manager and employees going around spraying Febreze. Is this the way you treat your customers?

There have been so many compliments about the manager and some of the employees at this store, but nothing has ever happened. They do what they want.

I will make sure people know how they are treated when they shop there. Greenfield, Ohio 45123.

Preferred solution: New manger and the employees that did this is just wrong on so many levels

User's recommendation: Do not shop there

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Blimy Cbt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Missandreamoss@***.com

AI Highlights
  • - Save-A-Lot Fort Pierce, store 605 Delaware Ave: Helen Brooks was rude and cursed; the customer was escorted out and asks that she be fired.

My complaint is with save a lot in fort Pierce Florida the store number is 605 Delaware Ave.my complaint is about a cashier by the name of Helen brooks.she was very rude to me when I asked her why was she taken a break when the customer line was around the corner she cursed me out and started a big scene and at that point I started cursing her back and then she went and got the manger and they put me out of the store and I feel like I should have not gotten put out the store for speaking up for my self and other customers.. Helen Brooks needs to be fierd because she is rude and she doesn't want to do her job

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1 comment
Guest

Helen was going on break scheduled by her manager. Her job was following what her manager schedules her for.

Ronald B Tfy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Discrimination

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AI Highlights
  • - Claims discrimination and mistreatment at store #61313 while shopping, including being followed and laughed at, referencing ADA rights.
Save A Lot - Discrimination
Save A Lot - Discrimination - Image 2

I picked some of these people up before doing rideshare.

I visited store number #61313 and I was treated horrible. I was followed through out the store by staff and security. I was laughed at and talked down on. I was treated as if I were a *** beggar or robber. Im disabled and was trying to do my shopping.

42 U.S.C. §2000a (a)All persons shall be entitled to the full and equal enjoyment of the goods, services, facilities, privileges, advantages, and accommodations of any place of public accommodation, as defined in this section, without discrimination on the ground of race, color, religion, or national origin.

Title III of the Americans with Disabilities Act (ADA) prohibits discrimination on the basis of disability in the activities of public accommodations. Public Accommodations are considered to be businesses including private entities that are open to the public or that provide goods or services to the public.

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2 comments
Wafa Rxc

Without proof of discrimination they can sue you.

Dannis Lfb
reply icon Replying to comment of Wafa Rxc

This is exactly what people need to do. Sue for false claims of discrimination. The OP is obviously ASHAMED that she or he has a disability.

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SAM M Ybo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

REWARD POINTS (DOTS) NEVER GIVEN FOR INFINITE AMOUNT OF PURCHASES!

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AI Highlights
  • - No reward points (dots) given on purchases.
  • - I tried many times but no one fixed it.
  • - Shop at companies that respect you; we love pissed consumers.

1) NO REWARD POINTS (DOTS) GIVEN FOR ALL OF MY INFINITE PURCHASES 2) I TRIED TO GET IT RESOLVED, ON MANY DIFFERENT TIMES, BUT NO ONE FIXED MY PROBLEM! 3) DO YOURSELF A FAVOR, AND SHOP AT THE COMPANIES, THAT RESPECT YOU! 4) WE LOVE PISSED CONSUMER!!!

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Anonymous
map-marker Naperville, Illinois

Need to be fired

Save A Lot - Need to be fired

The mangers *** with their clients and let them steal food . They fire people that are doing good but keep the bad ones that they are friends with so they can keep getting away

User's recommendation: Don’t shop or work there

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1 comment
Dannis Lfb

Obviously, the bratty, childish adult who posted this got fired because they were stealing. They are DISGUSTING for wanting someone fired. They better be careful with what they post online, because unlike this company, most companies will not hire someone who has not passed elementary school.If this person did pass the first grade, all their English teachers should be lucky that their parents do not demand that they are fired for failing to teach the OP English.

Santina Mvt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaint about employee My packages came up missing while they were being guarded by the security and staff and no one is being held accountable for the situation

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I feel that I was thoroughly disrespected and put off for over 2 months about my property that was missing from the store that was being guarded by The employed individuals of this company

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Larry R Eaj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Because I went today to get some food at save a lot I went over to the pick five ham and disgrace. The hamburger meat is no longer in a pick five certain kind of meat ain’t only good meat. Desire is t

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AI Highlights
  • - The customer says they will not return to Save A Lot.
  • - They say the pick five meat offers low-quality meat and the good meat is gone.

To let y'all know that y'all lost me as your customer, I will never go to Save A Lot again. I am posting things about y'all that are disgusting.

Y'all have a pick five on meat, and you got slop for meat. The good stuff is no longer on pick five.

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Anonymous

Cant take care of your problems.. selling bad products.

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Cant refund when bad with out receipt.. I'll post all over place to let people know how your store..

need real and better employees. That know how to relate food.

Send me a gift card. Lisa stark

17030 old national pike frostburg

Maryland 21532

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About

Related Companies

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Summary

Save A Lot is a nation chain of food shop across the U.S. from Maine to California, supplying more than 4 million buyers every week. The chain consists of 1,200 value-oriented discount grocery stores countrywide. Big savings, up to 40%, are delivered directly to customers unlike the traditional grocery stores. World-famous brands and national brands, as well as USDA-inspected beef, pork and poultry, fresh fruits and vegetables and other non-food items are listed in daily assortment of Save-A-Lot. Save-A-Lot encourages customers to live more richer and healthier by saving money and time through a compelling, convenient shopping featuring natural food, great prices and great stuff, day after day. Save-A-Lot is a wholly owned subsidiary of SUPERVALU INC and one of the biggest companies in USA grocery market.

Save A Lot reviews and complaints

Save A Lot is ranked 45 out of 1240 in Supermarkets and Malls category

Area Served

USA

Payment Methods

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