Dejon S Fdz

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Verified Reviewer
| map-marker Union City, Indiana

Complaint about employee

I was falsely accused of stealing and was put out the store she said she recognized me by my hair and I other that she had mixed up with someone that's so racist that she even said anything about my hair I'm not the only one with nappy hair I was embarrassed in front of customers and I contacted a lawyer
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Pros:
  • Location
Cons:
  • Should not judge a and accuse people with no proof

Preferred solution: Retribution for the worst experience in my life racism still

User's recommendation: Don't shop at save a lot

Darian B Oxg

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Verified Reviewer

Gift card discrepancy

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It's been over a year. December 2022,bought dad a SAL gift card in the amount of $50.00. Attempted to use it today for the first time Feb 26,2024 .It had a balance of a mere $4.09 Called to check balance and transactions. It says balance $4.09 but there are no previous transactions on this card. Card number is 6031 34** **31 736* ** * security code 10 30 . I am hoping you have some information about this card and what happened to the amount that is missing. Thank you, Darian Bishop
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Loss:
$46

Preferred solution: Apology

User's recommendation: If you purchase a gift card, check the balance as soon as you purchase it.

James o W

Complaint about employee

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I cam to buy a bag of Ice.The cashier was rude. Taking her friend holding up the line. So I asked her did I have to go to another line. She said maybe you should. I said I no I am next. She refused to serve me and called security. I have been shopping there for 20years+ She must have no customers experience. She needs to be replaced. E 142second & Kinsman.
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Preferred solution: FIRED

Fred H Lkx

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Verified Reviewer
| map-marker Inverness, Florida

Ad and service

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I went to this store three days in a row to get the boneless ribeye roast advertised three days in a row at about 10:00 to 11.00 AM. All three times they were out, but they had ribeye steaks, which are cut from...ribeye roast.

I was a butcher for fifteen years and know bad orders happen, but this is clearly intentional to boost the gross profit percent through deception and down right corrupt. I have also gone there five times for advertised bacon. out each time. I drove over ten miles each time.

Very expensive for switch and bait.

The mgr called me after I presented this complaint to the store and was very apologetic and promised they would have the roasts all of the next two days. Went back just after 3:00 the next day and they only had the vacuum bagged ribeyes for one dollar more. This guy never runs out of tricks to keep his profit above ad prices. This has much less labor involved because they only have to weigh and put out.

The clerk acted like I was stupid for wanting an item after the butcher left at two. There were no stockers yet they had canned goods, bread, produce, drinks, etc. We ALWAYS had backup meat on racks in the back to keep the counter full. I worked several stores for three companies and we would have been fired for intentionally not having products this consistently.

I was offered the sale price but it would have been 70 dollars for the whole ribeye!

This has ruined my Christmas plans.

Do not call me. Nothing will happen and it would be pointless.

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Loss:
$55
Pros:
  • Friendlyness
  • Price
Cons:
  • Always out of ad items everyday of ad
  • Bait and switch
  • Deception

Preferred solution: Apology

Richard R Rzj

Sav a lot. Great prices, limited choices

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I like to go to sav a lot if I only need a few items. The problem I have is there’s no express check out line (10 items or less) so you can’t get in and out quickly and it seems like everybody has an over flowing cart in line.

Their prices for milk and eggs are the lowest around and I don’t mind paying for bags as it is better for the environment. Like

Save A Lot Reply:
We're incredibly sorry that you have had a poor experience with Intoxalock. Please let us know how we can make things better.
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Reason of review:
Poor customer service
Denman Arq

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Verified Reviewer
| map-marker Orlando, Florida

Grocery cart pickup

I've been trying for several weeks to contact the Save-A-Lot near my house 720 Goldenrod Road Orlando Florida 32807 but no one is picking up the phone so I can speak to a manager and regarding picking up grocery cards at 225 Capehart Drive Orlando Florida 32807.!
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Chase Aab
map-marker Washington, District Of Columbia

Sales are not the same prices as on line

Hi I shop at Save A Lot every week and I had no problem the Sale in the store and on line have always been the same prices but when I went into the store on 3/3 I was told that the prices are not the same why it should all be the same no matter if on line or in the store I love shopping there And I tell everyone about how good the prices are but if the store don't have the same prices I may have to stop shopping there Thank you very much and God Bless. ps please get back to me ASAP please my email is SmithVirginia4467@***.com.
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Denman Arq

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Verified Reviewer
| map-marker Orlando, Florida

Grocery cart pickup

I've called my local Save-A-Lot for weeks now at 720 Goldenrod Road Orlando Florida 32807 and no one picks up the phone to pick up grocery carts at 225 Capehart Drive Orlando Florida 32807
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Anonymous
map-marker Charlotte, North Carolina

Pissed consumer sucks

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The phone number provided was disconnected. I had to sign up just to get the stupid phone number. Now Im getting unwanted emails. Will never use this site again. Stop sending me emails. The phone numbers you provide dont even work. What a joke. Forced to sign up with my email, and I was desperate, now Im stuck with this *** Yall suck.
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Anonymous
map-marker Atlanta, Georgia

Complaint about employee

My first day of employment with camdenton store Walked in to the meat department and witnessed something horrific and have since talked with the owner and was promised it would not happen again someone better call me asap 573-434-****
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Brad W Tox

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Verified Reviewer

Not getting the sale prices at checkout

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More than a half dozen times this year when I would buy a sale item at Save a Lot, it would ring up at the full non-sale price. And I would have to take my receipt back to the cashier and be refunded in cash for the sale items that I was charged full price for.

The Save a Lot store manager told me that this problem is caused by Save a Lots corporate management, in that they dont enter the sale item prices in the computer pricing network for all the stores. Is this true? And if it is, do you realize that you are ripping off many of your customers who buy your sale items, then never think to check their receipt to see if they actually got the sale price. As I said this has happened to me more than a half dozen times this year alone at your store.

And when I shopped at your store this past Friday Nov. 17th, I was charged full price for 2 different sale items and had to have the difference between the full & sale price refunded to me.Go to Wal,G

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Pros:
  • Very little
Cons:
  • Have raised their prices to rippoff levels past 3 yrs

Preferred solution: Price reduction

User's recommendation: Go to Walmart instead they have better food quality & prices since 3 yrs ago.

Jasmine M Bgg

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Verified Reviewer
| map-marker Indianapolis, Indiana

My baby fell

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Updated by user Dec 11, 2023

They have not contacted me

Original review Dec 11, 2023
My baby fell in June I have been contacting everyone and no one will call me back I have the complaint they wrote up and all
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Jasaun Exa

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer
| map-marker Lebanon, Ohio

Rude employees who come and go in my face

Save A Lot - Rude employees who come and go in my face
I was at the check out there at another lane was an elderly couple who was having issues I made a statement about something and then an employee named magon left her register and came over and started yelling at me in front of everybody in the store and told me to mind my own business
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John P Orw

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Verified Reviewer
| map-marker Dalton, Georgia

*** lazy mannger

My old man work at save s lot in Dalton and when he post to come to work like at 6-7 his main manager don't show up till like 8 something she thinks since she the manager she can come in any time she want even if she the one open the store the has has customer leave even bread guy milk guy and she don't care she will still come in when she wants
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User's recommendation: Get ready to go to another store to shope this manager here don't care

Sesar Hzc

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Verified Reviewer
| map-marker Philadelphia, Pennsylvania

Save A Lot hangs up each time when I call

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I called Save A Lot store on S. Queen st., Lancaster, PA 17602, on Friday, October 20, 8 or 9 diff times.

And I keep count.!! The phone rang MANY times each time. At least 8 times or more! This is unprofessional, horrible and uncalled for.

Finally, a person picked up. They HEARD me speak NICELY on the phone and then hung up..!!! Each time I called I held my composure and spoke NICELY. Even though I was upset.

ALL 8 or 9 times that I called I remained CALM and spoke with proper etiquette.! This is the TRUTH.

EVERY time we grocery shop at this store, there is hardly ever any staff to help us out. It is very frustrating. And it is such a TURN OFF.

My mother and I have been going to this store for over 30 + plus years!

We do like it. Good prices. Descent various food items. Over the years the food selection has gotten more diverse.

And the upgrade and layout has gotten better. All this is a PLUS. But the management is SOOOO BAD. All staff seems to have a BAD and MISERABLE ATTITUDE.

I always say, if folks dont like their job, then move on and find a job that they like. Dont give customers grief and attitude. I understand that many customers are rude, arrogant, disrespectful and unfriendly. But so can staff and management be the SAME WAY.

There needs to be more qualified staff at this store. And with a better and more knowledgeable attitude.

Plus they need to stop acting like they dont want to be bothered and/or they hide away from customers. Ive seen it a lot over the years.

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User's recommendation: 50/50

Lance G Zdb

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Verified Reviewer
| map-marker Hammond, Louisiana

Rude manager at the front door in Hammond Louisiana

As I was going into the store to get some extra things for Thanksgiving she really told me that they were about to close and was not 2:00 yet. She just could have told me in a polite way in a customer she was very rude ghetto if you will white female Hammond location Louisiana.
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Preferred solution: An apology will suffice but just to know that she has been dealt with by upper management. Save-A-Lot store in Hammond Louisiana

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