Save A Lot - Not the proper way to handle eggs

48 of 183 Save A Lot reviews

This is the second time I wrote about this issue.I have attached two photos about how Save A Lot store # 823 improperly handles eggs.

I have three photos showing how they placed them on a metal shelf in FRONT of the REFRIGERATOR. I suggested the district manager and the store managers be fired since they are the people responsible for the replenishing the food products especially perishables. The photos are from April 9, April 12, and April 15. The company should be thankful I report this location to the Department of Health.

As I stated the management in this region needs to be replaced.

I have also called the corporate office and requested to speak with one of the people in charge of operations.It is obvious that Save A Lot does not care about their customers.

This review is a subjective opinion of a user.
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Reason of review:
Poor planning on managements part.
Preferred solution:
Replace every manager from district manager to store manager.
Product or service
Eggs
Review category
Food Stores
review #840337 by

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Helpful? 6 Yes 6 0 No 0
Had the same issue 2 Yes 2
48 of 183 Save A Lot reviews
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Anonymous

Sep 07 #1209375 Kokomo, Indiana, United States

It looks like that store over bought eggs and was trying to sell them fast and for less then they usually sell them for, so they will sell faster

1 0 Reply
aconsumer33360

Aug 27 #1204513 Cranston, Rhode Island, United States

I received a message from a woman at the Brockton Save A Lot, I called the number twice left two messages she never called back. I do believe the anonymous responder was the woman in question. I also called the corporate office and the receptionist does not leave messages for the directors from people calling regarding complaints. I have called the customer service line they do not know enabled to give good customer service and their is no follow up.

2 1 Reply
Anonymous

May 19 #1161840

Issues like this are handled internally. Customers are not informed about discipline or terminations due to employee privacy/internal information rules. Also, you don't know what happened behind the scenes. It may have been addressed by the DM the first time around, with it being made clear that a second violation would result in termination for violation of procedure and health code standards.
The only reason a DM should be fired for this is if they knowingly allowed it to happen without addressing it. Responsibility of replenishing does not directly tie to responsibility of stocking and merchandising procedures. The vendors buy merch and food for Walmart, but they aren't responsible if some *** in a frozen department decides to put frozen food in a refrigerated section instead.
Lastly, please remember, especially if there were not pictures with the first letter, it would have been handled with an internal conversation, a potential visit, and a review of proper procedure. They would never terminate someone over a single complaint from a customer, because facts can be wrong, and if a customer is confused, upset, of misreads a situation, details can be conveyed wrongly. They must always look into a situation before acting.

1 10 Reply
aconsumer33360

May 20 #1162100

How you are responding it appears you are a person who works for Save A Lot. If that is the case you should identify yourself and what your title is. Also I am the one that took the photos on the three days. With how you are minimizing my comment. I will not be buying any more refrigerated products from Save A Lot because it is obvious by your response you have zero insight and want this issue just to go away, instead of dealing with it.

10 3 Reply
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