Save A Lot - Manager wouldn't give me 2 can goods I know I left there
From my many years of my life experience I've never came across a grocery store that wouldn't give you items if you honestly say you left the items there. A number of days ago I couldn't find my 2 can good that I'd just bought that evening at Save a Lot.
A couple days ago my son told the check out girl about it; she was no help. Tonight I stopped by and told the manager that checked us out that night, that I'd left the 2 can goods. I left 1 can of spinach and 1 can of beans. He was just absolutely no help at all.
And the night I left them he would not allow me to carry a small bag with 4 items in it into the store. So he kept that bag right behind his register. I got quite nasty with him tonight.
At first I was nice about it but upon receiving no helpful "sure, go get you 2 cans of food" then I'd gotten quite nasty with him over it. I think I will think twice before I shop at Save a lot anymore - at that particular location anyways.
Reason of review: Poor customer service.
Monetary Loss: $2.
Preferred solution: Deliver product or service ordered.
Save A Lot Cons: Bad unhelpful treatment i received from the manager.
Location: 1311 S Shelby St, Louisville, KY 40217, USA
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Comments
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WHY would you wait days later?
Sav A Lot stores are generally really ghetto, they probably have a lot of theft and are use to people with creative excuses to get free merchandise.. though why someone would lie over a tin of spinach and a tin of beans doesn't make sense. If I had been the manager, I would have allowed you to get your 2 cans.