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Summary of Save A Lot Customer Service Calls

393 TOTAL CALLS
79% SUCCESSFUL CONNECTIONS
05:21 AVG CALL DURATION
6% ISSUES RESOLVED

Customers Contact Save A Lot to Ask about:

Employment:

  • “W2”
  • “W-2”
  • “Change address on my w2 form”

Website/ Application:

  • “Application problem”
  • “About my application and background check”
  • “Application”

Staff:

  • “Poor customer service”
  • “Unprofessional store manager”
  • “Service and attitude of manager...”

Product/ Service quality:

  • “Bad food being sold”

Payments and Charges:

  • “Was overcharged and store is very unprofessional”

Cards:

  • “Credit card was overcharged”

Other:

  • “Bags for link customers”
  • “Need help asap”
  • “Poison control”

About Save A Lot

Top 5 Save A Lot Products

Meat, Coupon, Milk, Pizza, Chicken

Top 5 Likes about Save A Lot

Prices of most items, Prices of your products, Good products, Store is always clean, Clean store

Top 5 Dislikes about Save A Lot

Employee attitude, Way things were handled, Way employees treat customers, Quality of the mystery meat that is sold, Price labeling lax

Summary

Save A Lot is a nation chain of food shop across the U.S. from Maine to California, supplying more than 4 million buyers every week. The chain consists of 1,200 value-oriented discount grocery stores countrywide. Big savings, up to 40%, are delivered directly to customers unlike the traditional grocery stores. World-famous brands and national brands, as well as USDA-inspected beef, pork and poultry, fresh fruits and vegetables and other non-food items are listed in daily assortment of Save-A-Lot. Save-A-Lot encourages customers to live more richer and healthier by saving money and time through a compelling, convenient shopping featuring natural food, great prices and great stuff, day after day. Save-A-Lot is a wholly owned subsidiary of SUPERVALU INC and one of the biggest companies in USA grocery market.

Save A Lot reviews and complaints

Save A Lot is ranked 36 out of 621 in Food Stores category

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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